Delivery & Returns

DELIVERY

Standard Delivery prices are automatically calculated at the checkout page when the delivery destination is selected. Orders will be shipped to your billing address, or an alternative delivery address of your choice. Please ensure that there will be someone available to take receipt of the goods and sign for the parcel.

All orders are tracked and signed for. 

FREE STANDARD DELIVERY ON ALL UK ORDERS OVER £75

FREE STANDARD DELIVERY ON ALL INTERNATIONAL ORDERS OVER £100

Please note that delivery times are estimates only and as such cannot be guaranteed.

 

 STANDARD DELIVERY

DESTINATION

 TIME

 COST

UK

3-7 Days

£3.95 

EUROPE

5-10 Days

£5.95

USA & CANADA

7-12 Days

£5.95

AUSTRALIA

10-12 Days

£5.95

REST OF THE WORLD

10-15 Days

£5.95

 

 **In working days (Mon-Fri excluding public Holidays) Order before 3pm GMT Monday to Friday. All Orders made after 3pm Friday will be shipped out on the following Monday**

 

RETURNS

In the unlikely event that you're not entirely satisfied with your purchase, you can simply return the item(s) to us in its original condition, within 14 days for a refund and within 30 days of the date of receiving the item(s) for an exchange.  Blacklist 101 reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.  

 

In all cases, the item(s) returned must be in their original condition, which includes any tags and packaging, we do not refund the original cost of delivery. All returns will need to be sent via tracked delivery and the returns delivery fee will need to be covered by yourself. The cost of return shipping is at the customer’s expense and is non-refundable. You can send us a cancellation or returns notice by sending us a message on messenger icon in the bottom of your screen or  an email to Info@blacklist101.com. Your cancellation or returns notice must quote your name, address, the name or a description of the Goods and your order reference number, as well as the REASON FOR RETURN.

 

Upon receiving your cancellation or returns notice, we will contact you and provide details of where you must return the Goods and other relevant instructions. Once the item(s) is received by us and deemed acceptable we will exchange or refund the item(s). In the case of a refund, the cost amount will be issued via your original payment method.

All purchased products are the customers responsibility until they are returned to us. Blacklist 101 will not issue a refund for products that are not received or are lost in transit.

 Please note: Sale products are non-refundable

 

ANY QUESTIONS?  MESSAGE US USING THE MESSENGER FUNCTION OR INFO@BLACKLIST101.COM